Frequently Asked Questions
These are the most frequently asked questions by our customers
How long does it take to ship my order?
After payment is made, we ship within 24 hours, so in principle you will receive it 48 hours later (subject to distribution by the GLS carrier).
Can I collect the order in the Stores, so as not to pay shipping?
Yes, you can. At Checkout, choose Store Collection, and you have the option of the Coimbra and Famalicão Stores. In approximately 5 working days, your order will be at your chosen Store.
If for some reason none of the Stores appear at checkout, select the only Store that appears available to you (to continue with free collection), and in the observations write the correct Store or send an email to trendy.bazaar@hotmail.com
Is there free shipping?
There is free shipping on orders worth €120 or more to mainland Portugal.
How much are shipping and carrier costs?
The shipping cost for mainland Portugal is €4.99 via the GLS carrier.
For Madeira Island and the Azores, the cost is €8.50 by registered post.
There is free shipping on orders worth €120 or more to mainland Portugal.
What payment methods are available?
Payments can be made by MbWay, Multibanco Reference and credit card.
I chose to pay via Mbway, how long do I have to pay?
When choosing to pay via MbWay, you must pay immediately within the following minutes, otherwise the MbWay application will cancel the payment request.
You must go to your MbWay application and approve the payment.
If there are any errors, please email us at trendy.bazaar@hotmail.com
I chose to pay by Multibanco Reference, how long do I have to pay?
You have 2 hours to pay, because after that the customer runs the risk of the website automatically putting the item up for sale.
If you can only pay hours later or if you have forgotten, send us an email to trendy.bazaar@hotmail.com
so we can reserve the item for longer or send a new multibanco reference.
What are the contact details and addresses of the stores?
Coimbra Store:
Gira Solum Galleries R/C Store 26 and 27
John of God Ramos Street
3030-238 Coimbra
Schedule Mon to Sat 10am to 7pm
tel 917818913
Famalicão Store:
Vasconcelos and Castro Street 35
4760-169
Opening hours: Mon to Fri 11am to 7pm
Saturday 10am to 1:30pm and 2:30pm to 7pm
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